Last updated: April 5, 2025
Privacy Policy
Gleeful Events ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.gleeful.events, subscribe to our email list, participate in our loyalty program, or interact with us through our contact forms and live chat.
Information We Collect
We collect only the information you voluntarily provide to us. This may include:
- Contact Information: Your name, email address, and phone number when you submit our contact/inquiry form or subscribe to our email list.
- Event Preferences: Information about the type of event or entertainment you're interested in, which you provide through our inquiry form.
- Loyalty Program Data: Your email address, attendance records (punches), and coupon usage when you participate in our Gleeful Rewards loyalty program.
- Chat Messages: Messages you send through our live chat feature, along with your name and email if you choose to provide them.
- Website Analytics: With your consent, we collect usage data such as page views and visit patterns through Google Analytics to help us improve our website. You can opt out at any time via the cookie banner.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide information about our entertainment services
- To send you email updates about upcoming events, promotions, and news (only if you've subscribed)
- To manage your loyalty program membership, track your attendance, and issue rewards and coupons
- To improve our website and the quality of our services
- To communicate with you about events you've expressed interest in
We Do NOT Sell Your Information
We will never sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Your data is used solely by Gleeful Events to provide and improve our services to you. We do not participate in data brokering or share your information with advertisers.
Limited Data Sharing
We may share your information only in the following limited circumstances:
- Venue Partners: When you claim a coupon for a specific venue, we may share your coupon code with that venue so they can honor the offer. We do not share your email address or other personal details with venues.
- Service Providers: We use trusted third-party services (such as email delivery and website hosting) that may process your data on our behalf. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. If you unsubscribe from our email list, we will remove your email from our active mailing list. Loyalty program data is retained as long as your account is active. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct any inaccurate information
- Deletion: Request that we delete your personal information
- Unsubscribe: Opt out of email communications at any time using the unsubscribe link in any email
To exercise any of these rights, please contact us at [email protected].
Cookies
Our website uses essential cookies to maintain your session and provide core functionality (such as keeping you logged in and remembering your cookie preferences). These are always active.
We also use analytics cookies (Google Analytics) to understand how visitors interact with our website, which helps us improve our services. These cookies are only loaded after you give your consent through our cookie banner. You can change your preference at any time by clicking "Manage Cookies" in the footer.
We do not use advertising cookies or third-party marketing pixels. We do not sell or share cookie data with third parties for advertising purposes.
Terms of Service
By using the Gleeful Events website and services, you agree to the following terms:
Use of Services
- You must provide accurate and truthful information when using our contact forms, subscribing to our email list, or participating in our loyalty program.
- You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the site.
- You are responsible for maintaining the confidentiality of any loyalty codes or coupon codes issued to you.
Coupons & Loyalty Rewards
- Coupons issued through our loyalty program are valid for 30 days from the date of issue unless otherwise stated.
- Coupons are non-transferable and may only be used once.
- Coupon offers are subject to change and may vary by venue. The specific offer is determined by the venue partner.
- Gleeful Events reserves the right to modify, suspend, or discontinue the loyalty program at any time.
- Loyalty punches and rewards have no cash value.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Gleeful Events and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
Limitation of Liability
Gleeful Events provides entertainment services on an "as is" basis. We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability to you for any claim arising from our services shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim.
Changes to This Policy
We may update this Privacy Policy and Terms of Service from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or our Terms of Service, please contact us:
Gleeful Events
Email: [email protected]
Website: www.gleeful.events
Serving the Quad Cities area — Davenport, Bettendorf, Rock Island, Moline, and beyond